What We Collect and Why We Use It
When you open an account, we collect your name, contact details, and the payment method you choose — whether that is JazzCash, Easypaisa, Raast, or a bank transfer. This data is used to verify your identity, process deposits and withdrawals, and keep your account secure. We
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do not sell your personal information to third parties. Session data, including device type and login timestamps, is retained to detect unusual access and protect your wallet. Payment transaction records are kept as required by applicable financial regulations. You can request a copy of the data
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we hold on your account at any time by contacting our support team. We store data on servers with encryption in transit and at rest. Retention periods vary by data type: account credentials are held for the life of your account, while transaction logs may be
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retained longer where local law requires it. If you close your account, we will delete or anonymise your personal data within a reasonable period, except where retention is legally required. Availability of our services depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.