Reference

Understand Your Rights and Our Policy

These legal terms govern your use of aabet where access is permitted under local law and in eligible regions. Before you open an account or fund your wallet via JazzCash, Easypaisa, or Raast, read what applies to you so there are no surprises later.

Jurisdiction-dependent accessAccount eligibility rulesData handling and retentionCookie and tracking policyContact rights for account changes
aabet Understand Your Rights and Our Policy
LEGAL CONTACT PATHS

Reach Us on Policy and Account Questions

If you have a question about how these terms apply to your account, or if you want to request a data correction or account closure, our support team handles those requests directly. You can reach us through any of the channels below. We aim to respond to legal and data-related queries within one business day where possible.

Live Chat Start a chat session from your account dashboard. Describe your legal or data query clearly and our team will route it to the right handler.
Email Support Send your request to our support address from the email linked to your account. Include your account ID so we can locate your records without delay.
Account Help Centre The Help Centre inside your account covers policy-specific topics including data access requests, account suspension queries, and payment dispute steps.
ACCOUNT SECURITY DETAIL

How We Protect and Manage Your Account Data

Your account data does not sit in one place without controls. We apply encryption at the point of entry — when you log in, when you submit a payment via Raast or JazzCash, and when personal details are updated. Access to your account information is restricted internally on a need-to-know basis, and we do not sell personal data to third parties. If you want to know what data we hold on your account, you can submit a subject access request through the Help Centre.

Data Encryption

All data exchanged between your device and our servers is encrypted in transit. This applies to login events, wallet entries via JazzCash or Easypaisa, and profile updates.

Cookie Policy

We use session cookies to keep your account active and analytics cookies to understand how pages are used. You can manage cookie preferences from the settings panel on your account.

Retention Schedule

We hold your account and transaction records for as long as the account is active and for a defined period after closure, in line with our fraud prevention and audit obligations.

Change Requests

To correct personal data, update your registered Easypaisa or Raast number, or request account closure, submit a request through live chat or email with your account ID attached.

Answers to Common Policy Questions

These questions come up regularly when Pakistan accounts are opened or when terms are updated. If your question is not covered here, use the live chat or Help Centre to get a direct answer.

Yes. Access depends on whether online casino activity is permitted under the laws in your region. It is your responsibility to confirm this before opening an account or making a deposit.

We collect your name, contact details, and the payment identity linked to your wallet — such as your JazzCash or Easypaisa account number — for verification and fraud prevention.

Yes. Submit a subject access request through the Help Centre or via email from the address registered to your account. Include your account ID to speed up the process.

Log into your account and go to the profile settings page. For changes tied to a payment method — switching your Raast number, for example — identity re-verification is required before the update takes effect.

After closure, we retain your transaction and account records for a defined period as required by our fraud prevention and audit obligations. After that retention period, records are deleted.

We publish an effective date with every policy update. Continued use of the platform after that date means you accept the revised terms. Check the legal page to see the current version.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.